Musical America Career Center

Development Officer, Operations

Preferred
Chamber Music Society of Lincoln Center
New York, New York, United States
15 days ago

Description

The Development Officer for Operations is a full-time employee of The Chamber Music Society of Lincoln Center (CMS) reporting to the Director of Development. The position serves as the co-administrator of the Tessitura database (a member of the Marketing team shares that responsibility). The position liaises with the Finance office to track and reconcile all giving and manages the department’s expense budget.

Over the past two years, CMS has nearly doubled its individual donor base. The position will support the recently revised membership program to streamline systems, find efficiencies, and implement a new monthly giving program. Working with Development Manager, the position will ensure research is properly stored in the database and that records are coded correctly. The position has primary responsibility for analyzing and reporting on progress toward fundraising goals.

Areas of Responsibility

Tessitura Maximization and Integrity

  • Oversee and improve procedures and practices relating to database management that will ensure data integrity and accurate reporting
  • Oversee data capture to proactively enable reporting and to inform analysis
  • Collaborate with Director of Development to track, analyze, and report on goals and objectives that measure performance for each area of fundraising sources and activities, including membership, major giving, institutional giving, and special events
  • Supply reports and analysis of CMS membership trends quarterly and as needed
  • Assist in implementing a new monthly giving membership program
  • Work closely with Marketing and Ticketing to monitor constituent records for completeness, correct spelling, address information, contact restrictions, and appropriate control-grouping and deduping, etc. to ensure data integrity
  • Set up and configure campaigns, funds, designations, appeals, and events annually or as needed
  • Support Department’s use of Tessitura Plans to track moves management and institutional giving deadlines and communications
  • Manage donor screenings/prospecting of new ticket buyers and donors using i-Wave integration
  • Provide data for grant reports and applications as requested
  • Provide Tessitura functionality expertise and support to application users in the design and execution of Lists, Extractions, Output Sets, data imports/exports, and Analytics
  • Support executive leadership and Development team, including new hires, with guidance and training in best practices

Gift Processing and Reconciliation

  • Process donations from all individuals or institutions, ensuring proper coding and link to membership category or event record, if applicable, and scan and properly file copies of checks and donation materials
  • Oversee gift processing by other Development team members as needed
  • Coordinate donor stock transfers with State Street Global Markets and communicate proper gift valuation for acknowledgements
  • Post gifts to the general ledger and reconcile income reports with Controller and Ticketing
  • Prepare checks for deposit, and bring to the bank
  • On a monthly basis, work with the Controller to reconcile all gift revenue between Tessitura and CMS bank accounts
  • Work with Finance Department to ensure accurate records and audit compliance

Departmental Administration and General Duties

  • Collaborate closely with Director of Development to prepare annual Development expense budget
  • Serve as Development Department budget manager and process and track all invoices and expenses
  • Code and track Department’s American Express expenditures
  • In rotation with other members of the Department, staff intermission receptions and other events as needed

Qualifications

  • Minimum of five years’ experience working in the development office of a similar or larger organization than CMS
  • Excellent computer skills, including solid knowledge of Tessitura, Analytics, and familiarity with TNEW
  • SQL Server experience a plus
  • Experience administering credit card processing systems
  • Ability to work on deadline to meet reporting goals
  • Strong writing and communication skills

How to Apply

Please send a cover letter and resume in single pdf to: jobs@chambermusicsociety.org  NO CALLS PLEASE.

This is an onsite position; proof of Covid-19 vaccine required.

The Chamber Music Society is an equal opportunity employer and values diversity in its workforce.



Requirements

  • Minimum of five years’ experience working in the development office of a similar or larger organization than CMS
  • Excellent computer skills, including solid knowledge of Tessitura, Analytics, and familiarity with TNEW
  • SQL Server experience a plus
  • Experience administering credit card processing systems
  • Ability to work on deadline to meet reporting goals
  • Strong writing and communication skills

Job Information

  • Job ID: 60920633
  • Location:
    New York, New York, United States
  • Position Title: Development Officer, Operations
  • Company Name: Chamber Music Society of Lincoln Center
  • Job Function: Other
  • Job Type: Full-Time
  • Job Duration: Indefinite
  • Min Education: BA/BS/Undergraduate
  • Min Experience: 5-7 Years
  • Required Travel: 0-10%

Please refer to the company's website or job descriptions to learn more about them.

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