Musical America Career Center

Director of Communications

The Philadelphia Orchestra
Philadelphia, Pennsylvania, United States
15 days ago


The Director of Communications, a key public-facing position, works in collaboration with the VP of Communications—and works closely with a digitally oriented team that includes the Director of Publications & Content Development, Video Producer, Digital Asset Manager, and Communications Coordinator—on all communications activities of The Philadelphia Orchestra to strategically advance attention, public image, and institutional perception, and to support ticket sales and fundraising efforts. The recently established partnership between The Philadelphia Orchestra and the Kimmel Center, Inc., will influence and enhance the evolution of the Communications department.

Key areas of responsibility include creative content strategy across a variety of digital platforms, including social media; the development of comprehensive, integrated communications plans; relationships with editorial media; oversight of distribution partnerships and media partnerships; departmental and institutional writing; and assisting with day-to-day activities of the department.  

Leading with our bold vision to inspire and connect humanity through the Philadelphia Sound, we at The Philadelphia Orchestra are vital influencers and conveners, emblemizing our values of being exceptional, innovative, diverse and inclusive, and authentic. IDEAS—Inclusion, Diversity, Equity, and Access Strategies—is a comprehensive transformation process, guided by our vision and values, to assess and improve all aspects of our operations, concerts, and programs, and to spur sustainable change. 

We listen intently, unite purposefully, and respond profoundly to the world around us by harnessing the transformative power of music. We amplify our vision and values within the context of orchestral music by integrating IDEAS into everything we do. We believe that diversity equals excellence, and excellence equals diversity 

The Director of Communications will promote the vision and values of the Orchestra through all communications, both internal and external.

The Director of Communications will have a creative eye for content strategy and storytelling efforts, overseeing social media and other digital content, and contributing to video projects. In addition, the Director will work as part of a team to obtain local, national, and international media coverage for Orchestra performances, activities, and initiatives. The Director will maintain oversight of the Orchestra’s ongoing media partnerships with WRTI and SiriusXM, and will seek out new digital media/distribution partnerships. Institutionally produced digital programming, such as the HearTOGETHER podcast and the online series Our City, Your Orchestra will play an increasingly important role. New ideas for institutional storytelling will be welcome and expected.

The Director of Communications will also play a key liaison role with the many diverse communities of Greater Philadelphia and with venue partners, including the Mann Center for the Performing Arts, Saratoga Performing Arts Center, Bravo! Vail Music Festival, and Carnegie Hall. The Director will travel with the Orchestra. 

Essential Functions:

  1. Work with the VP of Communications in the development of comprehensive communications plans designed to achieve the strategic goals of the organization; ensure implementation of plans within the department. 
  2. Develop and maintain relationships with a wide range of media contacts; monitor news for story ideas, industry trends, and media contacts.
  3. Plan, pitch, and place stories in local, national, and international media outlets.
  4. Develop relationships with key personnel, Orchestra musicians, guest artists, and guest artists’s representatives to arrange interviews and maximize publicity and creative content possibilities.
  5. Manage and maintain the Orchestra’s social media presence, including development of the Orchestra's overall social media strategy and execution of content and campaigns. This includes content to promote the organization and individual programs, as well as in-the-moment content from events.
  6. Develop creative and engaging digital content (storytelling, video series, etc.) to be used across platforms.
  7. Maintain a comprehensive writing schedule, including news releases and alerts, social media copy, blog posts, articles, letters, and other institutional materials. 
  8. Assist with the planning and management of communications events.
  9. Oversee WRTI and SiriusXM partnerships, including project management of season programming, asset/file delivery and coordination, and the coordination of artist interviews.  
  10. Explore new digital media/distribution partnerships to benefit the Orchestra.
  11. Represent the department at external partner meetings and internal organizational project meetings.
  12. Participate in concert duty rotation, including managing photographers and greeting media.
  13. Manage Communications Coordinator.
  14. Coordinate hiring and supervision of communications interns.
  15. Other duties as assigned.



Bachelor’s degree in communications, public relations, music, or liberal arts required. Knowledge of classical music repertoire required. Three to five years of professional experience in communications with no fewer than two years in the classical music or performing arts industries. Equivalent combination of education/training and experience may be considered.

Minimum of three substantive, diverse writing samples required. Applicant will also be asked to complete a writing test.


  1. Communications expertise with proven background in media relations, story placement, etc.
  2. Experience, knowledge, and familiarity with digital and social media content strategy.
  3. Outstanding writing skills required.
  4. Excellent critical thinking, written, and verbal communications with the ability to function at a high level of productivity in a fast-paced, high-energy environment.
  5. Outstanding interpersonal skills with the ability to articulate messages to a variety of audiences.
  6. Ability to manage multiple projects simultaneously.
  7. Strong editing/proofreading skills.
  8. Proven supervisory skills.
  9. Excellent organizational and time-management skills.
  10. Background in classical music.
  11. Attention to detail.
  12. Sense of humor.
  13. Ability to work as part of a team.
  14. Strong computer skills including MS Office, PhotoShop, Final Cut Pro. Must be familiar with, and experienced in, a variety of social media platforms including but not limited to Facebook, Instagram, Twitter, LinkedIn, YouTube, Snapchat, and TikTok. 
  15. Ability to travel.

Working Conditions/Physical Demands: 

**During the COVID-19 pandemic, the candidate must have the ability to work from home** 

Routine for office environment.  The employee will be required to perform the essential functions of the job during evening and weekend concerts and other media events. Domestic and International travel required; must possess valid passport.

The Philadelphia Orchestra Association does not discriminate in employment on the basis of race, color, religion, gender (including pregnancy and gender identity), national origin, political affiliation, sexual orientation, marital status, disability, genetic information, age, parental status, or military service. 

Job Information

  • Job ID: 60913645
  • Location:
    Philadelphia, Pennsylvania, United States
    Philadelphia, Pennsylvania, United States
  • Position Title: Director of Communications
  • Company Name: The Philadelphia Orchestra
  • Job Function: Public Relations
  • Job Type: Full-Time
  • Job Duration: Indefinite
  • Min Education: BA/BS/Undergraduate
  • Min Experience: 5-7 Years
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